Return Policy
Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns
You have 30 days from the date of delivery to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Non-Returnable Items
The following items cannot be returned:
- Items marked as final sale
- Downloadable software or digital products
- Items damaged due to misuse or negligence
How to Initiate a Return
To start a return, please contact us at diowrigh@yahoo.com with your order number and reason for return. We will provide you with return instructions.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
If you received a defective or damaged item, we will replace it at no additional cost. Please contact us within 7 days of receiving your order.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong item shipped, defective product, etc.).
Contact Us
If you have any questions about our return policy, please contact us at diowrigh@yahoo.com or visit our Contact page.